The Impossible Knot Yarn Shop is in British Columbia, Canada. All prices quoted on products are in Canadian currency.
For sales from within Canada, the appropriate sales taxes (GST, HST, PST) will be collected for the purchaser’s province, including on shipping.
We ship Expedited Parcel through Canada Post, which includes tracking. We try to ship within 3-4 days, unless there are holidays, but likely your order will be shipped within a day or two of purchase.
Within BC only – Local Pickup at our shop is available as an option, at checkout, if you would like to swing by to pick up your order! You can find us at #3 330 Birch Ave, 100 Mile House BC.
Within Canada – are shipped Expedited Parcel, and include tracking:
$20 – Orders up to $100 before taxes.
$25 – Orders from $100.01 to $200 before taxes.
Free – Orders over $200 before taxes.
To the United States – All shipping to the US is currently on hold due to the changing rules for tariffs and the uncertainty over rules for shipping.
International Orders – We do not currently ship to International locations.
Currently, we are unable to take returns unless an error has been made in fulfilling your order, or if the item is defective. Please contact us if you find a problem with your order, and we will do our best to fix it.
Exchanges can be made in store only, within 30 days of purchase, for unused items in as-new condition and in original packaging, providing original receipt is included.
Here at Impossible Knot, we take the safety of your information very seriously. We will only use information provided to process your order and manage your account. We do not use or share your information for any other purpose.